(PINKFAD) online shop do sell based on our latest fashion apparel and proven reliability. So our apparel quality is guaranteed. We have quality inspectors to test your ordered products are functioning correctly before they are packed and sent to you. But you do need to confirm your apparel size carefully before buying (There is a size measurement will be show below each items).

We accept item return or exchange within 30 days from the delivered date, if you are not 100% satisfied with the quality of your purchase from

1. Items received within 30 days from the delivered date.
2. Items received unused, undamaged and in original package.
3. Return shipping fee is paid by buyer.

Note: The original shipping fee is not refundable if it arrives within the time we promised

If you want to return or exchange items, the following information is required to send our customer service to ask for return address. Send us the tracking number when you returned your items, we will refund or exchange when we get your package.

Order Number
Image of wrong/damaged item/parts
Product Name, Size and Color you want to exchange
If you have any question regarding return policy, please feel free to contact us: